Last updated: [EFFECTIVE DATE]
Welcome to https://hlns.tukio.ca/ (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of the Site and purchases from us. By using the Site or placing an order you agree to be bound by these Terms.
1. Who we are
[BUSINESS NAME]
Registered address: [BUSINESS ADDRESS]
Contact: [CONTACT EMAIL]
2. Use of the Site
- You must be at least [18] years old to use the Site.
- You agree not to misuse the Site, post illegal content, or attempt to access restricted areas.
3. Orders and acceptance
All orders are subject to acceptance and availability. Upon placing an order you will receive an order confirmation email. A contract is formed when we dispatch the goods (or if applicable when you receive an order acceptance). We reserve the right to decline or cancel orders for product unavailability or suspected fraud.
4. Prices and payment
Prices are shown in [CURRENCY] and include VAT where applicable unless stated otherwise. Payment is processed via third-party processors: [Stripe/PayPal]. We do not store full payment card details. You are responsible for any customs, duties, or import taxes for international orders.
5. Shipping and delivery
Shipping options, costs, and expected delivery times are displayed during checkout. As a dropshipper some products ship from suppliers and may have longer delivery times (typical ranges: [X–Y] days/weeks). We will provide tracking where available. Delays caused by suppliers, carriers, or customs are outside our direct control.
6. Returns, refunds and cancellations
Our returns policy: [SHORT SUMMARY, E.G., 30 DAYS FROM DELIVERY FOR UNUSED ITEMS WITH RECEIPT]. If an item arrives damaged or incorrect, contact us at [CONTACT EMAIL] within [X] days with photos. Refunds processed after inspection may take up to [X] business days.
7. Product descriptions and availability
We aim for accuracy but do not warrant that product descriptions, photos, or prices are error-free. Colors may vary due to screen differences.
8. Intellectual property
All Site content (text, images, design) is owned by [BUSINESS NAME] or licensed to it. You may not reuse content without written permission.
9. Limitation of liability
To the maximum extent permitted by law, [BUSINESS NAME] shall not be liable for indirect, incidental, or consequential losses. Our liability for direct damages is limited to the purchase price of the goods you bought from the Site.
10. Indemnification
You agree to indemnify and hold us harmless from claims arising from your misuse of the Site or breach of these Terms.
11. Governing law and disputes
These Terms are governed by the laws of [JURISDICTION, E.G., STATE/COUNTRY]. For consumers, mandatory local consumer protection laws apply.
12. Changes
We may amend these Terms; material changes will be notified on the Site or by email. Continued use after changes means acceptance.
13. Contact
Questions about these Terms: [CONTACT EMAIL]